Ulike consumer tech PR agency - The PHA Group

Consumer tech PR agency

Consumer technology moves fast. Consumer attention moves even faster.

Today’s buyers don’t discover products through a single channel. They move constantly between social media, editorial coverage, creators, online reviews, AI search, communities, retail platforms and peer recommendations before making a purchase decision.

At PHA, we help ambitious consumer technology brands build influence across that entire ecosystem. Through integrated PR, social, digital, creative and reputation strategies, we turn awareness into advocacy and attention into commercial momentum.

Where technology meets culture, commerce and influence

Consumer technology brands operate in one of the most dynamic communications landscapes in the world.

Success is no longer driven by product features alone. Brands must build relevance, trust and visibility across every touchpoint that shapes consumer behaviour.

Built for how people discover technology today

PHA combines award-winning communications expertise with deep experience across consumer tech, connected devices, healthtech, gaming, apps, telecoms and lifestyle technology. We help brands launch, grow, scale and protect their reputation through campaigns engineered to influence modern buying journeys.

Whether we’re launching a new category-defining product, supporting international expansion or strengthening market leadership, we create integrated campaigns that make technology matter.

Our expertise across the consumer tech ecosystem

01 Smart home & connected living

Communications for the products and platforms transforming how consumers live, automate and secure their homes.

02 Kitchen, home & household technology

Helping innovative brands stand out in increasingly competitive home and appliance markets.

03 Health, fitness & wellbeing technology

Building visibility for wearable, recovery, wellness and connected health solutions.

04 Beauty technology

Supporting brands redefining personal care through innovation, personalisation and data.

05 Audio, entertainment & immersive experiences

Driving awareness for audio products, entertainment platforms and emerging technologies.

06 Gaming & digital culture

Connecting gaming brands with audiences through earned, social and creator-led campaigns.

07 Telecoms & connected services

Positioning brands at the centre of how people communicate, stream and stay connected.

08 Apps, platforms & digital communities

Helping consumer platforms acquire users, build advocacy and strengthen market position.

09 Retail, ecommerce & multi-category technology brands

Supporting ambitious challengers and established market leaders navigating multiple consumer touchpoints.
Working with PHA has been a genuinely positive experience. The team quickly demonstrated a strong understanding of our brand, objectives, and the broader media landscape, and translated that into thoughtful, well-targeted PR activity.
Nicole Nian, Shokz Brand Marketing Specialist
Throughout our collaboration, PHA’s whole team have been proactive, responsive, and highly organised, consistently providing clear communication, strategic guidance, and practical recommendations. Their ability to manage media relationships, anticipate opportunities, and deliver against agreed timelines has made them a trusted and reliable partner.
Nicole Nian, Shokz Brand Marketing Specialist
We’ve particularly valued their collaborative approach and attention to detail, which has helped ensure our messaging remains consistent and impactful. PHA feel like a true extension of our team, and we would happily recommend them to brands looking for a committed and capable PR agency.
Nicole Nian, Shokz Brand Marketing Specialist
“Fantastic agency to work with, one of the best out there. Always forward thinking and suggesting new ways to change our strategies based on our objectives and internal struggles. PHA are an inspirational agency. They deliver what they promise and have the expertise to back up their creative insight. The whole team is personable yet professional, knowledgeable, focused innovative and will always work beyond what you ask. The whole experience was a breeze, and I wouldn’t hesitate in recommending them”
Emma Butler
Digital Marketing Specialist
“I have worked with the team at The PHA Group for a long time, and for good reason. They are creative, passionate and above all they deliver outstanding results for Shark and Ninja across both corporate and consumer comms. When we began working with PHA our challenge was to establish Shark in a very competitive sector, 4 years on and we are now the UK’s leading floorcare brand. PHA has played a significant part in helping to make this happen through impactful media and influencer campaigns and we’re hugely appreciative of all the work they do for us.”
Jess Levy
VP Marketing EU
Get in touch with the team
Ulike product launch bathtub filled with branded balloons - The PHA Group

01 Launch with impact

Whether you’re introducing a new product, entering a new category, scaling an app or bringing a new platform to market, generating momentum early can define long-term success.

We create campaigns that put brands on the radar, spark conversation and accelerate awareness among the audiences that matter most.

Person sitting on wooden bench with laptop looking for a consumer tech PR agency - The PHA Group

02 Be discovered everywhere

The path to discovery is no longer linear.

Consumers move between editorial coverage, AI search, social media, online reviews, creators, communities and search engines before deciding which brands deserve their attention. We help consumer technology brands increase visibility wherever those decisions are being made.

Two woman taking a selfie after their workout - The PHA Group

03 Build authority and influence

In competitive technology markets, visibility alone isn’t enough. Brands need credibility.

We help organisations develop compelling narratives, establish category leadership and build trust with consumers, investors, partners and industry stakeholders.

Business man in suit standing outside a building with his arms crossed - The PHA Group

04 Drive growth and protect reputation

Trust is one of the most valuable assets a technology brand can own.

From emerging issues to high-profile challenges, we help brands manage risk, protect reputation and maintain confidence among key audiences that supports long-term growth.

Global reach, connected influence

Whether launching in the UK, expanding across Europe, entering North America or scaling globally, we help consumer technology brands connect with the audiences that matter most.

With specialist teams across London, Leeds, Manchester, New York and Boston, we combine local market intelligence with international communications expertise, helping brands build influence across key consumer and technology hubs.

Through our membership of the PROI Worldwide network, we’re also connected to more than 90 partner agencies across 100+ markets, enabling us to deliver integrated international campaigns with local insight and global consistency.

Meet our team of consumer tech PR agency specialists

Suzanne Haysler

EVP, Consumer

Suzanne leads the Consumer practice at The PHA Group and has over 15 years of experience working with global brands, start-ups and scale-ups as well as non-profits and charities. She is skilled in delivering meaningful, integrated campaigns across the food & drink, sport & fitness, travel, wellbeing, retail and lifestyle sectors.

Renee Austin

President, PHA U.S.

Richard Langrish

Executive Strategy Director

Richard is a strategic specialist with 14 years of experience in social and digital, now applying his expertise to a mix of consumer and enterprise challenges. Starting in social-first roles, he mastered audience insights, brand positioning, and platform storytelling.

Mike Chivers

Executive Creative Director

With 14 years’ experience, Mike is a versatile creative leader specialising in earned storytelling. He brings ideas to life across formats, experiences, and platforms, drawing on insight to shape work for both global and local brands. Known for quickly capturing the essence of a brand, he navigates diverse client needs with clarity, creativity, and impact – essential in a world that’s messier and more fragmented than ever.

Paul McCaffrey

EVP, Integrated Campaigns

Paul has over 25 years’ big brand comms experience. Key experience includes working on a wide range of award-winning global campaigns for the likes of Bosch, Vitamix, Smeg, Gaggenau, Lutron and Neff. Paul has acted as the Global Consumer Chair for the PROI since 2017.

Andy Corridan

Senior Account Director

Andy has worked on global brand activations and supported governing bodies in driving meaningful change at the grassroots level. This includes activating HUGO BOSS fashion house’s sport sponsorship, activating partnerships for global wellness brand Therabody with Manchester City and PSG, as well as inspiring the next generation of golfers with England Golf.

Natalie Garland

Account Director

Natalie is experienced in developing and implementing strategies for press offices, influencer campaigns, creative briefs, and events. With 10 years’ PR experience, she has worked across a vast range of clients in the lifestyle, wellness, and travel sectors – from startups to household names – helping to boost brand awareness and customer acquisition.

Natalie Peat

Account Director

With over six years of experience in the PR industry, Natalie leads consumer technology briefs, including exciting app launches, innovations in healthcare, and growth stories from the world’s leading technology firms and startups. Beyond managing account teams and media outreach, Natalie develops and drives the strategy, identifies new opportunities and consults as a trusted client contact.

Ready to accelerate your brand's growth?

Whether you’re launching an innovative product, entering a new market or strengthening your brand’s position in a crowded category, our consumer technology specialists can help you build influence, visibility and commercial impact.

Start the conversation and speak to our consumer tech team at hello@thephagroup.com

Consumer tech PR agency FAQs

What types of consumer technology brands do you work with?

We work with ambitious consumer technology brands at every stage of growth. Our experience spans smart home, kitchen technology, health and wellness tech, beauty tech, telecoms, audio, gaming, connected devices, consumer apps and ecommerce platforms.

Can you support product launches as well as ongoing brand building?

Yes. We help brands successfully launch new products, categories and innovations while building long-term brand equity. Our approach balances immediate visibility and sales momentum with the sustained awareness needed to drive future growth.

How do you help consumer tech brands stand out in crowded markets?

Modern buyers are influenced by a mix of media, creators, communities, search, AI tools, retailers and peer recommendations. We build integrated campaigns that increase visibility and credibility across the entire decision-making journey, not just a single channel.

Do you work with brands selling through retailers and ecommerce platforms?

Absolutely. We understand the role that retailers, marketplaces, product reviews and ecommerce ecosystems play in purchase decisions. Our campaigns are designed to support discoverability, consideration and conversion alongside broader brand-building objectives.

Can you support international growth?

Yes. With offices in London, Leeds, Manchester, New York and Boston, alongside our PROI Worldwide network partners across 100+ markets, we help brands launch and grow across international territories while maintaining message consistency and local relevance.

Why do consumer technology brands choose PHA?

We combine integrated communications expertise across PR, social, digital, creative, influencer marketing and reputation management. Rather than focusing on individual tactics, we help brands influence the entire ecosystem that shapes modern consumer decision-making.

It's time to make your consumer tech brand matter