We are known for our expertise in crisis management. Our team all worked as senior journalists before joining The PHA Group, so our advice is rooted in real-world experience of the media. We will provide you with immediate support and real-time monitoring, whether you are in the midst of a crisis and need help drafting media statements, dealing with media inquiries and engaging with journalists; or are looking for a defensive strategy to protect you from a potential crisis. We can support you in devising and executing a long-term communications strategy to re-build your profile.
However, crisis management does not begin when a crisis has already hit, or end when it has passed. We provide a complete service, protecting your reputation as well as repairing it. We help identify issues before they become a problem. We can provide a crisis handbook for your organization to ensure you are fully prepared, with a plan in place for any eventuality; crisis training to test your readiness in real time; and media training to give you confidence to handle tough interviews.
Our reputation rebuild strategy combines content creation, pro-active media engagement and SEO optimisation to ensure you emerge stronger from the crisis. And we offer a crisis insurance policy, giving you instant access to our crisis management experts for peace of mind.