Staff are regularly recognised and rewarded for working hard. Managers deliver constructive feedback and put people forward for promotion based on their proven ability and passion for their work. At our monthly awards we celebrate and reward individuals for their hard work and effort to go above and beyond for the agency and its clients.

Our team means everything to us and we take great care to ensure that we are at the forefront of the industry in terms of work-life balance, staff benefits and innovations, and we welcome feedback from our team to achieve this. We encourage our staff to take ownership of their work and to carve out niches that they feel passionate about, which we believe creates an exciting place to work.

Our team is developed continually by being challenged with new opportunities. Formal training is available to all which ensures our staff learn new skills and feel confident in their roles. Outside the office, development days are designed to support the team to reach personal as well as professional goals.

We don’t stand still as an agency and want our staff to be empowered to make progress too. Everyone has the option to contribute to new business, ensuring we are continually growing and providing new solutions for clients. Our Ideas Bank is a way for the team to make suggestions that they believe can change the business for the better.

The HR team work closely with everyone at PHA to understand what motivates them and how we can create bespoke benefits and initiatives to achieve this. Company-wide events are a regular occurrence at PHA which helps to preserve our cohesive culture and allows us to treat our employees.

Great internal communication is second nature to us because we have an open and inclusive culture. As we have grown we have worked hard to ensure our teams continue to share ideas and work together on projects. Our weekly and monthly newsletters shout about our successes and keep everyone up to date with client news, dates for the diary and new initiatives.