Experienced ex-journalists create a realistic crisis scenario tailored to your organisation, that develops during a half-day session and demands an instant response.
Our sessions are suitable for up to eight participants who will be required to navigate the crisis, handling media attention and social media scrutiny. You will be required to form a crisis response team, agree roles and responsibilities and a plan to deal with the issue whilst protecting your organisation’s reputation.
This is an opportunity to draw on the skills of your leadership team, your communications and compliance experts and operational specialists, working together to create a unified strategy.
Key features:
Assessing the threat to your organisation’s reputation.
Responding to a fast-moving situation.
Keeping stakeholders informed.
Deciding when and how to engage with the media.
Drafting media statements.
Handling media interviews.
Shaping your own narrative in the media.
We have run crisis training sessions for SMEs, large corporates, not-for-profit businesses, membership bodies, sports clubs and third sector organisations. Our training is tailored to businesses of all sizes and operating in all sectors. We have put together sessions for small businesses with only a handful of employees and for large organisations operating in multiple territories.
In some cases, the crisis training tests the participants’ knowledge of an existing crisis plan and their ability to follow agreed processes. But we also tailor training sessions for organisations with no crisis plan, teaching the participants how to develop responses by following the principles of crisis management.
Our training often identifies fault lines in an organisation, which could be exposed by media coverage of a crisis, which has led to changes in key practices and processes.