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After months of back and forth with your CEO and persuading them it’s time to bring your outdated website into the 21st century, the project has finally been signed off. You’re eager to get going, so you spend some time clarifying what you want and then send out your brief to a list of potential web development teams. You get a stack of proposals back but are left scratching your head how to decide who would be the best fit for your project.

Below is a list of what to look out for when choosing a reliable, high-end web development team and be confident that they will create you a website to be proud of.

A stickler for detail

During the research, design and build stages the devil is in the detail. As such, a team with great communication is necessary. Find someone who asks questions and strives to understand your vision and what you are trying to achieve as the better their understanding is, the smoother the project will be.

For our most recent build, our client Morgan Dairy required some complicated functionality, namely a delivery postcode checker and a product ordering form. We had to ensure that each of these were working exactly as expected which we achieved by sending prototypes for them to test and confirm it was what they envisioned.

Astute

Before choosing a development team, try to establish how astute they are. Do they show an ability to accurately assess situations and projects? Are they saying no to everything you are suggesting? Or maybe they say yes to everything? The truth is, it’s not possible to create an all singing all dancing website, within record speed timing and at an insanely low price. Anyone who says it is, likely doesn’t understand the project or is just trying to get their hands on your hard-earned money. As such, it’s always worth using your own common sense to think whether they will be able to deliver on exactly what they’ve promised. If it sounds too good to be true, it probably is.

One such client that we were keen to help was Helen and Douglas charity whom we created two bespoke stages for their project timeline. The first being a website with events booking, custom campaign pages, a blog and more. The second being the website with donation functionality. This helped to ensure that realistic expectations were set at the start of the project and that a polished, quality product was delivered.

An eye for design

A crucial element when deciding between web development teams is to ensure they have a keen eye for design. The best way to ensure this is to go through their previous design work with a fine-toothed comb. If they can demonstrate skill and provide insight into the type of work you can expect from them, you’re off to a good start.

One such project where we were keen to ensure that the latest in design patterns were utilized was with our client Patientory. We implemented a clean, modern design with appropriately placed user interactions for an added element of fun ensuring to stay on brand and engage the potential clients.

Coding skills

As a client, these ones can be slightly harder to foresee but you can generally get an idea by looking at the existing portfolio. Alternatively, you could ask them about the technology stack they’ll be using and why they use it. You could even get in touch with some of their previous clients to help form your opinion on this.  Generally, if their portfolio examples websites work as you would expect them to, you should be in good hands

Willingness to learn

Does the web development team show a willingness to learn and try new things? Are they suggesting adding exciting features to your site, or maybe that it would be a great time to implement new cutting-edge technology? If so, it’s likely you have a team of passionate web developers on your hands who will strive to create you a website to be proud of.

If you would like to talk to our Studio team about website design or build, then please get in touch with a member of our award-winning team today. We’d love to start bringing your idea to life.

Website development – what to look out for

April Fool’s Day is an exciting time for marketers. Many brands cleverly tweak their tone of voice online to great effect. Acting in a slightly goofier fashion can reveal the human side of a brand, making them more relatable and personable. This day can inspire all, including those who do not have the budget for traditional stunts – simple yet effective visuals can spark the imagination of your customer base and make them remember you.

Below are PHA Social’s favourite April Fool’s day gags from 2019, as well as our 3 top tips on how to make your audience giggle next year!

  1. Being directly funny isn’t the only option

A lot of brands seemed to default to the traditional gag of releasing fake products, however, this doesn’t have to be the only way to cut through the April Fool’s noise. This day is about being light-hearted – what would you like your customers to know about your brand that you may have difficulty saying normally?

Whilst we might have expected The Muppets to tell a joke, we felt their simple acknowledgement of the day was light-hearted and warm – it reminded us of how the Muppets make us feel.  Could you use April Fool’s for a similar effect with your workplace or employees, reminding customers of the friendly faces behind the brand?

  1. Respond to ongoing conversation surrounding your brand

Some conversations/feelings around your brand will not be appropriate to respond to when they appear casually throughout the year. However, April Fool’s day is an opportunity to engage in this conversation, due to the relaxed environment social media supports. Duolingo is iconic for its repetitive notifications. Their video announcing Duolingo Push was able to merge all the conversations surrounding this feature into a light-hearted piece that shows they not only listen to their audience, but they also acknowledge a comical part of their business.

Introducing Duolingo Push

The moment you've all been d̶r̶e̶a̶d̶i̶n̶g̶ waiting for…Introducing Duolingo Push! We're taking notifications out of your phone and into the real world. That's right: Duo the Owl will literally show up to remind you to practice so you never miss a day of language learning again.Try it today: https://push.duolingo.com

Posted by Duolingo on Monday, April 1, 2019

On the flip side, some online pranks will spark new conversation surrounding your brand, revealing gaps in your product catalogue. Love Hearts Sour Hearts feels like a perfect anti-product to us, which many could relate too!

  1. Do not admit you know it’s April Fool’s Day

For many, April 1st is a normal day, and so there are plenty of genuine articles and content posted online. The art of this holiday is to blend your jokes so that they appear (largely) natural and authentic. If you have someone in your comments saying, ‘this has to be an April fool’s, surely!’, then you have succeeded in creating a mystery – and your engagement will grow from this confusion. Caffé Nero was able to successfully maintain their sophisticated style whilst establishing this illusion by utilising Instagram stories. They ‘announced’ that ‘due to a manufacturing issue’, their chocolate cups had to be recalled.

#AprilFools

Due to a manufacturing issue we have had to recall our chocolate cups. Sorry for any inconvenience caused. #AprilFools

Posted by Caffè Nero on Friday, March 29, 2019

April Fool’s day should not be seen as a difficult part of your marketing calendar. Listen to your audience, be bold, try something different and monitor the results so learnings can be applied to the next campaign. Just remember that important, genuine posts should be avoided on this day or you could encounter the same response that Theresa May’s announcement of a higher living wage had on Monday.

If you would you like to capitalise on national days such as April Fool’s Day in the future, get in touch with PHA Social to discuss how we can help people discover your brand in a fun and creative way.

How to maximise your April Fools’ online content

Whether you’re a developer who has been writing code or a designer who’s worked on putting together a dazzling design, launching a new website is always an exciting time. Seeing the fruits of your labour is something you’ve been eagerly waiting for and equally desperate to share.

But before you rush into pushing it live, have you double checked the details? Does all your imagery have alt text? Do the meta-descriptions accurately describe your content?

As Senior Web Developer here at The PHA Group, I’ve worked on numerous websites such as the David Shepherd Wildlife Foundation or the health IT company, Patientory. Here are my five top things to check before launching a website.

Mobile responsiveness

Based off of 2 Trillion site visits in the US in 2017 from 2016 the percentage of visits from mobile devices grew from 57% to 63% comprehensively beating desktop which made up the difference (37%). Mobile also saw a significant drop in bounce rate from 52% to 47%, whilst the time people spent on a site on mobile grew from 40% to 49%. If you didn’t know it by now, mobile is on the rise. Make sure your site is fully functioning on it and performs just as well as on desktop. Accelerated mobile landing pages should appear on your to-do list.

Testing in multiple browsers

Remember not everyone who visits your site will be using the same browser. From Chrome to Firefox to Internet Explorer, you need to ensure your site is consistent. For us at PHA that involves testing it in all modern browsers including Internet Explorer 9. In recent years, we have stopped catering for Internet Explorer 8 and below since Microsoft ended its support for them.

Have you added in analytics?

Without analytics, you’ll lose out on valuable data on your site. You won’t be able to track how many visitors you have on your site, what content they’ve been engaging in, how long did they spend on your site, did they make an enquiry through the website, and so much more. Trust us on this one, get it in before launch and you’ll save yourself a headache later. Analytics is also a really insightful tool for your communication and marketing teams. They can use this to understand your customer base and help make your targeting and decisions more informed.

Search engines

Have you allowed your site to be indexed by search engines? If you launch your website and it’s still blocking indexing, you may be left scratching your head as to where all your visitors are. It’s simple they can’t find you! On WordPress, it’s important to ensure you’ve unticked the ‘Search Engine Visibility’ tick box in the admin panel. Once you’ve ensured there’s nothing blocking them, to speed up the process you should always submit your site URL to search engines such as Google, Bing and Yahoo.

Is the client happy?

Arguably the most important thing on this list. Before going live, make sure to take your client through every page of the site and straightened out any issues before it’s noticed by their customers. Once the clients happy and you’ve dotted the i’s and crossed the t’s you will be able to share you and your team’s hard work with the world!

If you would like to talk to our Studio team about a website design or build, then please get in touch with a member of our award-winning team today. We’d love to bring your ideas to life.

5 things to check before a website launch

Fitness influencers today generally speak of self-love, self-worth and the importance of health over image. There are thousands of influencers these days doing brilliant work for women, both inside and outside of the gym. They use their stories to encourage and empower, and they all work for different women in different ways. These are just four of these many powerful women who inspire us to work out for our bodies, not against them.

Jessamyn Stanley is a yoga teacher, an author and an inspiring public speaker. Yoga is supposedly for everyone; one of the most inclusive and modifiable forms of exercise, working for all from the elderly to the pregnant. Yet, the vast majority of ‘Instagram Yogis’ in our feeds today are young, white, slim women. Jessamyn drives body positivity and inclusivity with every post, she holds all the challenging postures that we long to manage, and she isn’t a size 6 white girl. Whilst covering all the essentials of a yoga-blogger, she also speaks powerfully and openly about life on and off the mat. Her book, ‘Every Body Yoga’, neatly sums up what makes her empowering to so many: “Let go of fear, get on the mat, love your body”.

View this post on Instagram

ICYMI: So hype to finally announce my Winter/Spring 2019 teaching schedule! Check out the list below to see if I’m coming to a city near you! – NEW ORLEANS, LA with @reynstudiosnolaand @theohmwell – SANTA FE, NM with #TheRailyardPerformanceCenter and @santafeyoga – LITTLE ROCK, AR with @barefootstudiolr – ATLANTA, GA with @toughloveyoga – WASHINGTON, SEATTLE with @8limbsyoga – Check out the link in my bio to snag your tickets for ALL of these events, or head directly to jessamynstanley.com/classes-and-events/. There are paid workshops and donation classes up or grabs, so be sure to register soon and snag your spot! A big thank you to all of the studios for hosting me <3 – Photo by @zoelitakerphotography

A post shared by Jessamyn (@mynameisjessamyn) on

Brooke Ence is just a total badass. She smashes any preconceptions of how women should look, act or exercise. With so much of the gym considered a gendered zone,  Brooke encourages women to get involved with heavy lifting and serious strength training. Endlessly cool, Brooke flips from Red Carpet to Amazonian warrior to Cross Fit athlete. Follow her if you want incredible displays of strength and cute pics of her Labradoodle.

https://www.instagram.com/p/BuFRcASAQ6U/

Kaisa Keranen has taken the US by storm. Insanely strong and agile, she smiles through every one of her workouts, which is simultaneously impressive and terrifying. Her focus is on feeling, and being, powerful ahead of aesthetic considerations (of course she still looks incredible, but that’s not really relevant). Her whole ethos is just to get moving, and she provides plenty of inspiration to get others doing the same. Her workouts are incredibly varied, from short moves you can do in the office, to full resistance sessions. Kaisa almost never mentions physique, which is incredibly refreshing, and her feed is totally free of posed mirror selfies. A win-win for proper fitness inspiration.

https://www.instagram.com/p/BubdB7XhYoP/

Natacha Oceane is primarily a YouTuber, which is where she does her best work and best workouts. She’s known for her cheat day ‘10,000 calorie challenges’ and insane 2000 calorie workouts. She brings a playfulness and curiosity to her work, devising experiments to answer some of our longest held fitness questions. From her journey, as a girl with a severe eating disorder, to studying for her PhD, her content is endlessly interesting, and definitely one to binge-watch on YouTube. Also, she’s pretty incredible in the gym and doesn’t look like she’s slowing down anytime soon.

https://www.instagram.com/p/Burj2syH-CI/

Inspiring Female Fitness Influencers

Personal branding gives an individual an opportunity to express and communicate their skills and core values. Personal brands shouldn’t just be something for entrepreneurs. Instead it should be seen more as that ‘secret sauce’ that helps your credentials stand out from the competition whether that be trying to win new business or applying for a new position.

Developing this requires you to pay careful attention in deciphering who you really are, and what your values and unique selling points are. Once you’ve identified exactly what your strengths are, work on perfecting them. Learn all you can about that area and fully immerse yourself. Your unique selling points will draw people to your brand. A successful brand or business creates a consistent, targeted impression on their target audience.

A brand identity that reflects your values

When trying to establish some values for your business to abide by, the easiest way to begin is to think about what’s really important to your business. Think about the characteristics and strengths that sum up your personal brand. Once you’ve identified what sets you apart from the competition, you should home in and perfect those elements. Remember when crafting your personal image, you must have a clear idea of your goals for both the short and long-term.

Not only do personal brand values contribute to shaping the culture and the environment of your business it also helps to communicate what type of brand you are to stakeholders, future investors or employees.

Build your platform

Building yourself a strong platform from which to present yourself is of the utmost importance. To begin with, your website URL should have your name in it as this will help to create brand awareness for your business. By having your own domain and website, you put yourself in a position of being able to communicate and express your own individuality without limitations. This virtual platform must be personalised and bespoke and allow you to express your values and uniqueness.

Creating social media accounts especially across platforms such as Facebook, Twitter and LinkedIn are another crucial way for individuals to boost their personal brand as these will allow for a share of voice.

Be consistent

Your personal branding means nothing without consistency. Take a moment to think about how big brands such as Nike or Apple gain your trust. In a market place where choices are endless, consistent messaging resonates with us.

It is essential that you have a coherent and consistent presence across all your digital platforms. This includes everything from your visual identity, tone of voice and appearance. Presenting yourself consistently and authentically will create trust and support. This means that your brand needs to be congruent throughout, from online engagement, to how you present yourself in person.

If you want to learn more about how a bespoke crafted personal brand will boost your business, speak to a member of our award-winning design team today.

How to craft a personal brand

At approximately 11pm UK time on Thursday evening – late afternoon in the States – Jeff Bezos published a cluster-bomb of an article that could have ramifications reaching from the oil fields of Arabia to the Oval Office of the White House.

From the outside, it reads like a popular commuter thriller: the world’s richest man gets blackmailed by a giant media corporation, with alleged support from the President of the United States. Said richest man turns the tables and retaliates with far-reaching consequences that involve a tyrannical middle-eastern state, a murdered journalist and a corrupt-beyond-belief White House.

If anything, the reader would likely dismiss the story as far-fetched and completely beyond the realms of possibility. But yet, here we are. It’s 2019 and I’m about to share my thoughts on a plot concerning the richest individual on the planet, an extortionate media company, a cornered President and a despotic oil-state.

From what we know so far, there are several sub-plots to this scandal, each as fascinating as the next. I’ll begin with the one closest to home – we do work in social media after all: the decision by Bezos to self-publish a retaliatory ‘bare-all’ account of the scandal.

In order to expose the National Enquirer and the AMI, Bezos has had to expose himself: the admission that there exists ‘nude selfies’ of the billionaire as well as private texts that could have damaging consequences to his divorce battle, which is at the heart of his expose.

The manner of the article, from its prose that is wholeheartedly personal and far from polished, to the weight of accusation, is extraordinarily frank.

“If in my position I can’t stand up to this kind of extortion, how many people can?”.

What is more intriguing is Bezos’ decision not to traverse the classic PR or communications route: consulting publicists and professionals, composing a bullet-proof statement that contains the top-level facts, and seeding it through a popular media title.

Instead, Bezos decided to self-publish a blog post on Medium, an online publishing platform, and break the story with a nondescript tweet:

Within hours, both the tweet and the article were shared around the world several times over. It has hit the front page of global media titles, from the New York Times to the Guardian. It has amassed close to 100,000 social actions on Twitter and the article itself has been ‘applauded’ 115,000 times on Medium.

In short, Bezos has taken control of the narrative and manipulated it to the extent that he has engaged an audience in ways that traditional media would struggle to replicate. It’s arguably not the correct way to conduct yourself during a major expose of your character, but it’s an incredibly brave and confident approach.

When you’re worth $170 billion and possess real power that rivals even that of the man in the Oval office, I suppose you can take such risks.

In doing so, Bezos has pulled the covers off a media corporation that uses the power it possesses in its most crude form: to cow an individual into submission and tow him into line with the threat of leaking private photos. Nobody, not even the richest man on the planet, should be subject to such treatment

More, he has empowered others to do exactly the same. Since he published his article on Medium, other public figures have stepped forward to share their stories and lift the lid on dirty tactics undertaking by the National Enquirer and AMI.

In Bezos’ own words: “I prefer to stand up, roll this log over, and see what crawls out.”

One can just imagine the panic that is setting in certain offices across the globe, from New York to Riyadh and back to Washington.

Bezos’ taking control of the narrative that has several subplots

Staying up to date and ahead of the game when it comes to the design of your website is paramount in maintaining success across every aspect of your company or business. A lot can change in twelve months in the fluid world of web design, so we’re on hand to give you a head start and advise on what you need to be looking out for this year!

Natural, organic shapes

In the past, harsh geometric shapes such as triangles and squares have been preferable, with their connotations of stability and strength. This year the use of smoother, more natural shapes are popping up across most modern design websites. Breaking away from symmetry, and order, creates a web page that stands out, giving it a spontaneous element and animated with a depth that the afore-favoured symmetrical designs could not achieve. When creating the Patientory website, these smooth shapes and their impact were at the forefront of our minds, giving the site a necessary depth and feeling of vibrancy, with curves and smooth edges used across the site.

patientory shapes

Asymmetrical layouts

Effective asymmetrical designs are, in fact, some of the hardest to execute, but done well, they can provide a unique perspective and a clean and professional design. The popularity of the asymmetry trend began in 2018, and it looks like it’s not going anywhere as we enter into a new year of web design. With the use of grids, the site will look structured and organised, making it easy to consume information with a sense of familiar predictability. In the Studio team at The PHA Group, we recently launched the nanoM website, incorporating these asymmetrical layouts across the website, which allowed us to maintain the desired clinical and organised feel.

nanoM

Micro-interactions

Micro-animations have impacted the market hugely over the last few years, with one simple aim; to enhance a visitor’s experience on the site, by making it more interactive. On our own website, this addition gives an exciting, creative element that sets us apart and keeps visitors engaged. Another great example of the effectiveness of micro-animations is on the Elleven dental website, which incorporates many in one place, facilitating users in answering their frequently asked questions. These are visually appealing, appropriately placed and useful at the same time.

interactions

Even more video content

Video content has always been a success when it comes to web design. As demonstrated with our design of the Body Society website, using instant video and movement on the home page not only immediately grabs a user’s attention, but it also keeps visitors on the page for longer periods of time. According to statistics, 72% of businesses say video has improved their conversion rate. Videos provide immediate entertainment and variety, regardless of the other content.

Minimalism

When designing the Soho Estates website last year, we had one 2019 trend in mind; minimalism. With minimalism, comes clarity and balance, which are often preferred by users nowadays, as they are focussed on one aim and not distracted by insignificant information or design. A more minimalistic approach to website design will help users navigate the site, with ease and find required information rapidly without exerting huge efforts.

If you want to learn more about how you could capitalise on new website trends for this year, speak to a member of our award-winning design team today.

Website design trends you won’t want to miss out on

Social media has become a part of everyone’s life. It has played a big role with how people interact with each other and it’s something that is not slowing down anytime soon. Social media provides businesses with the means of reaching a more targeting audience than perhaps offline marketing allows.

Christmas is a great opportunity for business to really engage with their social media followers and customers. Whilst your social channels should primarily represent the values and personality of your brand, if you want to get your audience in the Christmas spirit then there’s nothing wrong with changing it to reflect the holiday season. Whether it’s tweaking your cover photo to showcase some special festive products or posting a picture of your office Christmas decorations and branding it elegantly with your logo to really get into the festive vibe.

You can also make your logo Christmassy – either by adding a Santa hat or some mistletoe. Alternatively, you can always take your original logo and just add festive related hashtags beneath it. An image created specifically for your brand will be more effective than a general stock image.

GIFs and videos are a great way to boost any social media campaign. It makes your content stand out amongst the very busy news feeds of your customers and can be used at any time of year. So much of the spirit around Christmas is represented by visuals – red and green decorations, magical images of a winter wonderland and Santa Claus. GIFs and videos provide a great way to utilise these visuals in a more interactive, sometimes funny and engaging way.

There’s no doubt that competitions can generate a lot of engagement and interest and Christmas is a great time to capitalise on this. Whether it’s a simple caption competition or hosting a big ’12 days of Christmas’ competition. This year we’ve worked with RED Driving School to launch a Christmas campaign in the form of an advent calendar. This has involved creating a GIF virtual advent calendar which could be found on their Facebook and Twitter pages. Each day throughout December up and until Christmas Day a new door opens revealing a hidden prize up for grabs. It’s proved to be a fun and exciting way to engage customers.

The 5th day of Christmas post as part of the 12 days of Christmas competition lead to 43,698 impressions and 5,150 media views

By capitalising on Christmas, Red Driving School have had engagement rates multiple by four times compared to their usual campaigns.

Another technique which has really taken off is polls. Polls can be fun and festive, but also lend practical, valuable results. Both Facebook and Twitter offer the option of running polls. This could include; “Are you naughty or nice?” or “What is the best Christmas film?”. The general rule for social media content is that 80% should add value to customer’s lives, and 20% should be promoting your business or products – meaning there’s lots of room for fun, festive polls.

Hashtags should not be overlooked. Standing out among tonnes of posts on someone’s social feed can be difficult. If you can think beyond the simple hashtags, then getting noticed will be a lot easier. There are tools which can help produce unique hashtags such as Display Purposes or Focal Mark which allow users to generate hashtags based on the categories selected and their business.

Why not stand out by utilising key dates. Make sure you’re aware of trending events throughout the festive period, if there is a slightly unusual one that you think your brand could latch onto, then go for it – it will be a great way to boost your social media presence.

If you need some help with your last-minute Christmas campaign and don’t know where to start, get in touch today to see what our team can do for you!

How to make your business stand out on social media during the Christmas period

It’s no secret that digital marketing is becoming a key aspect of any brand strategy. For example, retailer giant Next recently decided to cut its TV, print and direct mailing spend and instead increase its digital budget by 125%. The brand claims that it has seen impressive results from this digital transformation. What type of digital tools should you use to boost your Christmas PR campaign?

Paid social advertising

The benefits of paid social media advertising is unlike organic social media, it allows you to reach audiences not currently engaged with your brand. It also allows you to generate new followers or clicks that may otherwise have been lost.

Facebook:

To make the most of you Facebook advert, you’ll need a Facebook pixel. A piece of code you place onto your website. It helps you track conversions from Facebook adverts, optimise adverts based on the data it collects, build targeted audiences for future adverts, and remarket to qualified leads—people who have already taken action on your website. It works by tracking users who interact on your website and Facebook by placing and triggering cookies.

Without the Facebook pixel you are limiting your targeting options. You won’t be able to accurately track your conversions or calculate ROI from an advert without it. It also allows you to have a more targeted, streamlined approach to reaching your desired audience, improving how you spend your media budget.

The Facebook pixel has many uses but perhaps the most effective is retargeting. You can create website custom audiences, segmenting the visitors you generated into categories for you to then retarget them with advert based on their behaviour. As consumer become savvier to advertising this personalised approach has seen excellent results for brands such as Asos for example.

Snapshat:

This month, Snapshat has launched a new way of advertising on their platform through “shoppable ads”. Shoppable Snap adverts consist of an advert with a product catalogue at the bottom. If a consumer taps on an item, they’ll be taken to the brand’s website to complete the purchase. A very efficient way to shop for customers.

The ads will also be available with the Snap Pixel, which is now out of beta and open for anyone to use. The Snap Pixel enables advertisers to see the total value of Snapchat campaigns. Later on, this year Snapchat will also add the ability to measure conversion lift.

Digital trends

According to Yes LifeCycle Marketing survey, consumers want to see social posts from retailers that show personality, provide entertainment or comment on current events. While discounts are the top reason consumers follow and engage with brands on social media, users engage with retailers for several other reasons as well:

  • For humour: 30% of consumers engage with retailers that share funny or interesting social posts
  • To show agreement: 35% will engage with a retailer’s post if they agree with it personally
  • To offer positive feedback: Social media users are more likely to engage with a retailer on social media to share positive feedback (29%) than negative feedback (20%)

IGTV:

Earlier this year, Instagram launched IGTV, a new section in the Instagram mobile application (as well as a stand-alone app), which allows users to upload and watch videos that are up to one hour long. If you’re a brand, the possibilities of IGTV are endless. You can reach your core consumers, you attract new people, and you can experiment to see if there’s new audiences for your old content archive.

Marks & Spencer who recently revisited their digital strategy are a great example. The brand recently launched their new food range and invited TV stars Amanda Holden, Rochelle Humes, Paddy McGuinness and Emma Willis to taste test its new products each month. The What’s New at M&S campaign marks the first time the brand has used dedicated social-first video content in its food marketing.

Make sure you incorporate IGTV into your Instagram and social media strategy, use Instagram feed Stories as well as IGTV to make the most of this platform.

E-commerce

Royal Mail released its latest Delivery Matters report this week. It revealed that online shopping during the peak Christmas period is largely driven by convenience – not price.

In a survey of over 1500 UK online shoppers, 68% of people said they shop online at Christmas because they can do so from the comfort of their own home. 63% said it’s because they can shop at any time of the day. All of which means that getting the delivery experience right first time will only become more important as online Christmas shopping increases. Make sure you communicate your delivery experience via social as well as email and through your website. Always make it easy for people to find this information as it will help your brand this Christmas.

If you want to learn more about how you can improve your digital presence, get in touch with our digital team now.

The digital tools to boost your Christmas campaign

Kim Kardashian has been named the most dangerous celebrity on the internet according to McAfee, the cyber-security company, because when searching for the unofficial-queen-of-Instagram’s name, you are most at risk of accessing computer viruses.

Top 5 Most Virus-Filled Celebrities in the UK:

  1. Kim Kardashian
  2. Naomi Campbell
  3. Kourtney Kardashian
  4. Adele
  5. Caroline Flack

Other mentions also went to Kem Cetinay and Ferne McCann; this list may seem random but cybercriminals use popular celebrities to trick consumers into clicking onto malicious sites in order to steal passwords and personal information.

If even the most sophisticated of criminals are interested in influencers, you should be too, but for non-incriminating reasons. Influencers are of course amazing for business and choosing the right one for your business is vital.

MarketingLand reported in 2017 that only 52% of global respondents trust businesses, which is why businesses need influencers to be the human-billboard but don’t be fooled into thinking that anyone with a large following on social media will do.

You are sure to have noticed that reality stars are gaining massive success, with the term celebrity expanding to refer to anyone who has appeared on our screens. Naturally, these stars use their platform to earn money from the most random collaborations, but consumers are much savvier than before. Love Island contestants advertising teeth whitening just doesn’t cut it anymore; people are craving authenticity which means your influencer needs to reflect your brand and generate content that is in-tune with your business ethos and relatable to your target customer.

Funds may be a concern for some smaller businesses when it comes to approaching an influencer, but they are an investment. Influencers do not need to have millions of followers to tune into a large audience either; micro-influencers can be just as useful. Medium have even reported that micro-influencers are 60% more effective than influencers with millions of followers because they are more relatable and give that authenticity and credibility that consumers are desperate for.

Here at PHA, we have set up an array of influencer partnerships for our clients, ensuring that their brand values crossover with that of the influencer, eradicating any doubts of authenticity or trust. Feel free to contact us to discuss how you can start taking advantage of influencers today.

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