If you want to work with some of best PRs and social media specialists in the business and deliver exciting campaigns for the world’s biggest brands and brightest start-ups, you’re on the right page.

Senior Account Manager

About us

The PHA Group is a leading, independent public relations, social media, and digital marketing agency with offices in London, Manchester, Leeds, and Wokingham. Founded in 2005 by former newspaper editor Phil Hall, PHA boasts an impressive client roster spanning the consumer, corporate, and reputation spaces. Our passionate, ambitious, and entrepreneurial employees and exceptional company culture make PHA a fantastic place to work, and we’re hiring!

About the role

We are currently looking for a Senior PR Account Manager to join our fast-growing corporate department, which supports a range of ambitious organisations. The team is looking to build on their expertise across a variety of sectors, and is seeking a specialist with a passion for what they do who is keen to utilise their skills and experience to grow the department. We are looking for a true team player with strong account management skills to help lead on accounts, build productive and honest client relationships, evolve our talented ambitious team, and support with new business.

What you will be doing

  • Run a portfolio of clients on a need to know basis, including:
  • delivering and evolving the strategy
  • developing ideas to keep the account fresh and client engaged
  • client communication
  • reporting
  • managing timelines
  • accountability for delivery
  • contribution to strategy for contract renewals
  • Ownership of strategy, generation of creative ideas on accounts and maintenance of high standards for each client
  • Strong writing, editing and commissioning skills
  • Lead and drive an area of responsibility for the department or company
  • Expansion of contacts and building own network of journalists and influencers for the benefit of the team and wider company
  • Management of client relationships, delivery timelines and strategy for renewal
  • Upward management to ensure any issues are flagged
  • Start to take responsibility for an area of new business aligned with the team’s strategy, to include delivery by direct reports, proposal preparation and pitch involvement
  • Strong commercial awareness across accounts
  • Start to take on people management responsibilities (where relevant)

Benefits – click here for full brochure

  • Making Memories: £500 annual birthday bonus, enhanced maternity and paternity leave, wedding present, new baby gift, length of service awards, enhanced holiday allowance
  • Rewards: £500 ‘wow’ bonuses, £500 talent recognition awards, auto-enrolment pension scheme, and monthly new business, campaign, and kudos awards
  • Wellness: £1,000 healthcare cash scheme, 4pm finish on Fridays, annual wellness day and voucher, weekly wellness hour, flexible working charter, annual mobile phone scheme
  • Training & Development: PHAcademy, regular appraisals, promotion plans, industry membership, secondment opportunities, New York exchange scheme
  • Charity & CSR: volunteering opportunities, annual development day, regular fundraising initiatives
  • Open Conversations: annual diversity and inclusion report, drop-in sessions, webinars, seminars
  • Office, Environment & Sustainability: company commitment, annual initiatives, PHAseOut
  • Sport & Social: summer and Christmas parties, team treats, seasonal competitions, quarterly drinks, new starter breakfasts, sport events, afternoon brews

If you are passionate about helping our clients achieve their goals, not settling for the easy and forgettable, but challenging them to do better and be different in an environment that fosters openness, honesty, and diversity – we want to hear from you! In return, we will give you the opportunity to develop your unique talents so that they shine through your work, a role in which your voice is heard, and a variety of benefits, incentives, and rewards.

What we offer

View benefits

Please send your CV to or apply via LinkedIn or our website.

As an equal opportunities employer, we actively encourage applications from candidates belonging to groups that are underrepresented in the communications and digital marketing industries. Please let us know if you require us to make any adjustments to support your application and/or recruitment process. To find out more about our commitment to fostering a diverse and inclusive working environment enable everyone to reach their full potential whilst feeling valued and respected through our Open Conversation initiative, please click this link to our website.

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