If you want to work with some of best PRs and social media specialists in the business and deliver exciting campaigns for the world’s biggest brands and brightest start-ups, you’re on the right page.

Account Manager

About us

The PHA Group is a leading, independent public relations, social media, and digital marketing agency with offices in London, Manchester, Leeds, and Wokingham. Founded in 2005 by former newspaper editor Phil Hall, PHA boasts an impressive client roster spanning the consumer, corporate, and reputation spaces. Our passionate, ambitious, and entrepreneurial employees and exceptional company culture make PHA a fantastic place to work, and we’re hiring!

About the role

We are currently looking for a Corporate PR Account Manager to join our fast-growing PHA North department. The Manchester and Leeds-based team is further developing its capabilities in the technology, finance, professional services, and property spaces, with the view of expanding their presence in these sectors. We are seeking someone who has knowledge and expertise in the general corporate space (with these additional sectors being a bonus), backed by strong account management skills, to lead on accounts, work with our talented ambitious team, and win new business.

What you will be doing

  • Delivery of high-quality coverage, achieving higher level pieces of coverage
  • Day to day client contact
  • Responsibility for running accounts with support from the Account lead including:
    • delivering and evolving the strategy
    • developing ideas to keep the account fresh and client engaged
    • day to day lead for all client communication
    • reporting
    • managing timelines
    • accountability for delivery
    • developing a strategy for contract renewals
  • Delivery of campaign strategy from brainstorm through to implementation and delivery
  • Proactively identifying new ideas for existing clients and upselling where possible
  • Ownership of client reporting and ensuring delivery of KPIs and longevity of client relationship
  • Identify, escalate and solve issues on accounts
  • Contribution to new business to include sourcing own leads for new clients, proposal preparation and pitch involvement.
  • Develop commercial awareness, with a focus on understanding client contract breaks and working to grow commercial value of client portfolio through upselling
  • Support junior team members on accounts (where relevant)

Benefits – click here for full brochure

  • Making Memories: £500 annual birthday bonus, enhanced maternity and paternity leave, wedding present, new baby gift, length of service awards, enhanced holiday allowance
  • Rewards: £500 wow bonuses, £500 talent recognition awards, 4% matched pension scheme, and monthly new business, campaign, and kudos awards
  • Wellness: £1,000 healthcare cash scheme, 4pm finish on Fridays, annual wellness day and voucher, weekly wellness hour, flexible working charter, annual mobile phone scheme
  • Training & Development: PHAcademy, regular appraisals, promotion plans, industry membership, secondment opportunities, New York exchange scheme
  • Charity & CSR: volunteering opportunities, annual development day, regular fundraising initiatives
  • Open Conversations: annual diversity and inclusion report, drop-in sessions, webinars, seminars
  • Office, Environment & Sustainability: company commitment, annual initiatives, PHAseOut
  • Sport & Social: summer and Christmas parties, team treats, seasonal competitions, quarterly drinks, new starter breakfasts, sport events, afternoon brews

What we offer

View benefits

As an equal opportunities employer, we actively encourage applications from candidates belonging to groups that are unfairly represented in the communications and digital marketing industries. Please let us know if you require us to make any reasonable adjustments to support your application and/or recruitment process.

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Job description