Careers

Who are we?

We are PHA, a leading integrated comms agency with offices in London, Manchester, and Leeds. We have also recently opened our first international office in Boston under the brand Dig & Dig. Founded in a small office off of Carnaby Street in 2005 by our Chairman and former newspaper editor Phil Hall, we have evolved to offer public relations, creative activations, social media, and digital marketing services to our enviable client roster. From renowned consumer brands to household corporate names, our teams deliver top-tier work to start-ups, global companies, and everything in between.

We are now looking for a passionate, ambitious, and entrepreneurial Senior Paid Search Manager to join our growing Digital team. You can expect to support clients including HiPP Organic, 1:1 Diet, Jon Richard, Citizen Watches, and ILX Group, to name a few.

We know that PHA is only as fantastic as its people, but don’t just take our word for it… check out the video testimonials here.

What will you do?

All of our roles, from Junior Account Executive to Divisional Managing Director, work to the same five core responsibilities, with specific competencies appropriate to the level detailed under each. This gives clarity to all employees regarding what is expected of them, and a clear vision for career progression.

Client responsibilities

• Develop and maintain positive relationships with clients as the trusted day to day account lead (based on size of account), take ownership of client meets, regular client updates and reporting.
• Exceptional client management with detailed, clear communication, counsel, and regular strategic recommendations.
• Successfully run a portfolio of client accounts, leading juniors across the team with the support of the account lead, including:
  • Setting and keeping to agreed timelines.
  • Management of weekly and monthly reporting.
  • Monitoring and exceeding KPIs.
  • Ideation to keep client activity fresh and engaging.
  • Quality checks to ensure high quality of client facing documents.
  • Accurate budget management.
  • Awareness of and contribution to of contract renewals to achieve a high client retention rate.
  • Working with senior account leads on strategy and campaign development.
• Take the lead on evaluation and demonstrating impact, reporting on meaningful metrics for the client, and showcasing value.
• Strong experience in building and maintaining Looker Studio dashboards.

Growth

• Start to take responsibility for an area of new business aligned withyou’re your department’s strategy, including delivery by direct reports, proposal preparation, and pitch involvement.
• Strong commercial awareness across accounts, and start to seek upsell and renewal opportunities.
  

People management

• Start to take on line management responsibilities for junior colleagues, working with Department Head to lead quarterly appraisal process, helping to set objectives, and provide regular guidance and mentoring for your report(s).
• Identify opportunities to nurture junior talent within your department and across account teams.
• Ownership of delivery across your account portfolio, effectively managing team resource.
• Demonstrate consistent upward management skills to senior colleagues/Department Head, sharing successes, regularly providing feedback on junior team members, identifying, and escalating performance issues, and offering effective solutions.
• Be involved in the PHA Accelerate programme as a mentor.

Industry knowledge

• Complete proactive analysis, using relevant tools to spot trends, challenges, and opportunities to benefit clients, the team, and the wider company.
• Strong paid search skills, and a sophisticated in-depth knowledge of relevant industries which can be shared for the benefit of the team.
• Maintain a good knowledge of paid search trends and best practice.

Agency responsibilities

• Participation in agencywide activities and initiatives to build relationships with colleagues to include All Staff training, social events, and internal seminars relevant to your level, encouraging junior colleagues to participate and see the value in these activities.
• Regular attendance at role specific training organised through the PHA Academy.
• Contribution to hosting one training session for junior colleagues as requested by PHA Academy team.
• Involvement in at least one companywide initiative (Culture teams, PHA PR, Working Groups).

What will you get?

Our extensive benefits offering rewards employees for the fantastic work they do every day. You can check out our full brochure here, but to give you a snap shot…

• Make memories last with our long-service awards, wedding and new baby gifts, and a holiday allowance that increases year-on-year from your second anniversary.
• Spend time with family through 26 weeks’ full maternity leave pay, 26 weeks’ full adoption leave pay, six weeks’ full paternity leave pay, paid time off for antenatal care and fertility treatment, and flexible return to work options.
• Get recognised for outstanding work with our £500 wow bonus, new business bonus, talent referral scheme, and monthly companywide awards.
• Prioritise wellbeing with our healthcare cash scheme worth up to £2,000, early finish on Fridays, wellness hours, days, and vouchers, flexible working charter, and flexible hours.
• Get involved with our culture initiatives, from regular socials, team sports, and company breakfasts, to development days, Equality, Diversity & Inclusion forums, and our PHAcademy training programme.

If you’re passionate about helping our clients achieve their goals, not settling for the easy and forgettable, but challenging them to do better and be different in an environment that fosters openness, honesty, and diversity – we want to hear from you!

In return, we’ll provide you with the opportunity to develop your unique talents so that they shine through your work, a role in which your voice is heard, and an extensive range of benefits, incentives, and rewards.

What we offer

View benefits

Please enquire or send your CV to rubyK@thephagroup.com, or apply via LinkedIn or our website.

 As an equal opportunities employer, we actively encourage applications from candidates belonging to groups that are underrepresented in the communications, marketing, and creative industries, including those from ethnically diverse backgrounds, belonging to the LGBTQ+ community, living with a physical/hidden disability or neurodivergent condition, and/or were not privately/university educated. We are committed to ensuring that all candidates can participate fully and comfortably in the application and recruitment process while showcasing their suitability for a role to the best of their ability. Please let the Talent team know via the email address above if you require adjustments to the application or recruitment process. Examples of adjustments can be found here, and all requests will be considered. To find out more about our commitment to fostering a diverse and inclusive working environment that enables everyone to reach their full potential while feeling valued and respected, please visit our Equality, Diversity & Inclusion page for further information.