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Tech & Innovation’s Smarter Working Initiative Shortlisted for PR Campaign of the Year

Tech & Innovation’s Smarter Working Initiative Shortlisted for PR Campaign of the Year

The PHA Group’s Technology & Innovation team is delighted to have its work recognised in this year’s B2B Marketing Awards – shortlisted for ‘PR Campaign of the Year’.

The Smarter Working Initiative (SWI), which the T&I team first developed in 2016 with long-standing client Powwownow, has been listed alongside eight other PR campaigns, with the winner due to be announced at a gala dinner on 23rd November.

The T&I team worked closely with Powowwnow to develop the inaugural campaign designed to have significant longevity. The brief was to challenge existing perceptions of flexible working and promote the benefits of embracing a working culture that aligns with employees’ personal lives.

As a business with a core ethos of efficiency, productivity, and collaboration, Powwownow’s objective in 2016 was to increase awareness of the benefits of smarter working among UK business leaders and employers. Aware that only 6% of UK businesses proactively offered flexible working to their employees, the team set out to fundamentally change how employers think about smarter working practices.

The SWI was foremost an awareness day: Monday 25th July 2016 – the first day of the school summer holidays. A supporting integrated PR strategy, combining cut-through thought leadership content, data stories, news agenda hijacking and relevant and insightful broadcast interviews for members of the senior management team, helped position Powwownow as a leading authority on smarter working across a range of business sectors.

In the build-up to and following Monday 25th July, the team achieved over 30 pieces of media coverage, reaching a significant business audience across the UK and Europe. MD Jason Downes and FD Andrew Johnson appeared on BBC News ‘Business Live’, Sky News, London Live, talkRadio and Share Radio discussing topics including business efficiency and the rise of technology to facilitate flexible working.

Powwownow FD Andrew Johnson on Sky News


The team’s efforts saw Powwownow more than double their initial target of business sign-ups by securing over 120 businesses, including leading UK employers such as, RED Driving School and Orebar Brown. Over 100,000 UK employees worked flexibly on the day thanks to the initiative.

The SWI received prominent coverage across online and traditional media. Online, we reached business leaders through thought leadership pieces for MD Jason Downes, CTO Chris Martin and FD Andrew Johnson in a variety of publications including and Real Business. Targeting employees, the team also secured press on consumer-led websites such as Metro and Marie Claire, using unique data stories supported by thought leadership. The initiative was also covered nationally in The Telegraph and The Sun, with a prominent photo story in the latter reporting the social media campaign which ran over the course of a week.

Not only did the SWI reach a far wider audience than originally anticipated, it established positive brand awareness and positively changed assumptions about flexible working. After the initiative, 78 percent of business owners who did not previously offer flexible working to their employees said they would do so in 2017 and beyond – a tangible change in attitudes towards smarter working.

Most importantly, Powwownow were delighted with the campaign and last month the Tech & Innovation team oversaw the SWI 2017, which saw over 200,000 employees from over 200 businesses work flexibly on Monday 24th July, resulting in MD Jason Downes appearing on BBC News.

Powwownow MD Jason Downes on BBC News

Mind The Gap – Does Equal Pay Day Drive Us Down The Right Track?

Today marks Equal Pay Day, the point in the year from which women are effectively working for free when average female salaries are compared against men’s. With the day comes important discussion around the inequality of women in the workplace and highlighting of the sad reality that women’s salaries still lag behind men’s in a huge range of jobs.

The Equal Pay DaMind The Gapy statistics show a clear imbalance in the financial rewards of women in the workplace. The UK gender pay gap is 13.9 percent, meaning that the average woman earns 86p for every £1 earned by the average man. Comparatively, women stop earning seven weeks before the end of the year.

But we must be careful to ensure we are looking at the full picture. Sometimes, statistics in isolation can fail to embrace the nuances of an incredibly complex issue – and may miss the issue or issues that truly need addressing. Our strategy for addressing the disparity can only be strong if we are highlighting the real problems – and Equal Pay Day can be misleading.

The image of women comparatively working for free until the end of the year is a strong one. It is provocative to illustrate in measurable, clear and relatable terms what women are missing out on – a clever way to demonstrate a real problem.

But the analogy can be misinterpreted. The chosen statistic does not compare like-for-like jobs and conclude that women are being swindled out of their due compared to their male peers – although sadly this is still true for many and must be unforgivingly addressed.

Instead, by comparing the mean salary for both sexes, the statistic is founded on the disparity in the types of job men and women secure in the first place, the chosen or available career paths and achievable job levels, and the societal trend and (accompanying business attitude) towards women being the primary carers in a family.

What we should all feel angry about is a combination of societal and business trends and outlooks. It isn’t that employers are necessarily giving unequal salaries for the same role, although this is still sadly rife. It is a whole range of societal attitudes towards women, and the responses and reflections of this in the workplace.

It is of course largely that women are still the default carer when it comes to children, and thus make up a vast proportion of part-time and underpaid roles, as they care for their family or return to work having had an ‘experience gap’. There is some data – although not fully up to date – which suggests that women actually outperform men in salaries in their 20’s, but that this drops off rapidly around the typical age of child-bearing.

Higher Wages Protest

It must be recognised that employers themselves are not entirely to blame for the lack of female CEOs (of the UK’s top 50 private companies, only six had female bosses). Much will be personal choice when it comes to family care.

But society across many avenues undoubtedly has a central role to play in continuing the stereotype that women are better or more suitable carers. In a sad vicious circle, the pay gap itself encourages women rather than men to be the partners to give up or take time out from their careers, so that the higher earning partner can continue their career uninterrupted. The general trend for women to partner with slightly older men, who by inference will tend to have more work experience, is also likely to add to the pay gap between couples and boost this tendency.

But employers patently ought to be doing far more to counter the prejudices around primary care.

According to The Fawcett Society, one in ten of the women who had returned from maternity leave had been given a more junior role. Approximately 54,000 women are forced to leave their job early every year as a result of poor treatment after they get pregnant or have a baby, according to The Equality and Human Rights Commission.

Employers cannot ignore this. They must recognise that months or years of 24/7 care for children is not an experience gap – responsibility, dealing with stress, leadership, stamina and time management are but a handful of the skills that primary carers employ day in, day out, and which ought to be recognised for what they are. The viral ‘World’s Toughest Job’ interview video is a fantastic illustration of this.

Until all this unpaid care work is valued and economised, we will never achieve gender pay parity. And of course, we will only have sustainable equality of pay when employers across all sectors offer genuine and viable flexible working for both men and women.

Another key element is, of course, the types of job roles that women typically take, compared to men. Only 14% of technology roles – a typically highly-paid career path – are held by women. Of those working in health and social care – a typically low-paid sector – 78% are women. Women take the majority of low paid roles – indeed, of those earning less than the living wage, over 60% are women. The statistics go on.

An enormous part of the solution will be down to encouraging girls from an early age, at home and in education, to pursue talents in sectors otherwise dominated by men. We are all responsible for this and must open our eyes to the gender boundaries and expectations we shape around young people from birth – from the toys, clothes and chores we give them to the language we use around men and women in general.

We must make sure to dig ever deeper when it comes to championing women’s equality in the workplace. Data like those upon which Equal Pay Day is founded are vital, but we have to see the bigger picture and not be blinkered by illustrative statistics. The real issues are much wider: a complex web linking employers, education, parents, couples, and – most importantly – society at large. Aiming to close the gender pay gap through targeting employers on one issue alone is not enough – the disparity is deep-rooted and must be confronted as such. Weeding out the prejudices will take stubborn attack from all angles.

Why it pays to be flexible

It should come as no surprise that the way that we are working is changing. With smartphones, the cloud and on-the-go technology people are no longer confined to their desks and the ‘9 to 5’ is increasingly becoming a thing of the past. We now have more freedom when it comes to where, when and how we work and companies need to embrace this brave, new world of flexible working.

Improvements in communications and technology mean that employees don’t need to be in their office all day every day. They can access documents remotely and hold meetings via video conferencing while avoiding the dreaded commute and spending more time with their loved ones.

Flexible working is on the rise - and for good reason.

Flexible working is on the rise – and for good reason.

As well as cost savings on printing and desk space, flexible working can help employees achieve the elusive ‘work-life balance’ and improve staff satisfaction levels which will ultimately improve the retention of quality staff. So why aren’t all companies doing it?

Flexible working involves an element of trust and there has been some resistance to flexible working in the past. It can conjure up images of employees sitting at home in their pyjamas and watching daytime television (who can say no to Jeremy Kyle?) but statistics show that it really pays for businesses to be flexible.

For example, flexible working makes employees 39 percent more productive and these extra productive hours per week per employee can result in an impressive extra £4,200 profit per employee – you can’t argue with that!

Detractors will be quick to point out the cons flexible working such as feeling isolated or not being able to switch off from work. However, this shouldn’t be a problem if you use a drop in workspace or hub, another option other than working from your kitchen table or coffee shop that allows you to work flexibly.

Hubs are great places to work remotely from and will provide you with different types of spaces to work in; areas for quiet focused individual work, spaces for casual or formal meetings and areas for social interaction. You can also meet interesting, like-minded people in these collaborative spaces and talk to them about business ideas or your business problems – a fresh pair of eyes, just like a change in location, can really do wonders for your working life.

The law on flexible working is changing and the government proposes to extend the right to request flexible working to all employees in 2014 so don’t be afraid to speak to your employer about this.

The working world is changing and we all need to be more flexible.