Social Media Manager

About the Role

We are currently looking for a Social Media Manager to join our fast-paced and ever-growing Social Media team. The ideal candidate will have at least 3 years’ social media experience working with both consumer and corporate brands, businesses, or individuals, as well as excellent written and verbal communication skills, knowledge of social media strategy, paid social, community management, content creation, and reporting and delivering against monthly performance goals and KPIs.

Overall responsibilities

  • Owning the day to day client management for a portfolio of consumer and corporate clients, developing and maintaining strong, positive client relationships
  • Delivery of social media strategy and KPI monitoring, from brainstorming through to implementation and delivery
  • Ownership of client reporting and ensuring delivery of KPIs
  • Management of influencer campaigns, relationships, budgets, and reporting for clients
  • Managing, guiding, and supporting junior members of the team on the delivery across accounts
  • Taking a proactive role in identifying new ideas for existing clients
  • Responsible for staying on top of the latest industry and platform news and understanding how changes will affect strategies moving forward
  • New business contribution to include sourcing own leads for new clients for the team, proposal preparation, and involvement with pitches

Essential experience

  • Activating creative social media campaigns
  • Use of digital design tools, including Photoshop or Canva
  • Use of social media scheduling tools, e.g. Buffer, Hootsuite, Sprinklr, etc.
  • Use of paid social and Facebook ads manager, running full-funnel campaigns across Facebook, Instagram, Twitter, and LinkedIn
  • Planning and implementing influencer campaigns
  • Reporting via platform insights and handling of raw spreadsheet data
  • Strong leadership and staff management skills

Preferred experience

  • Experience with social listening and management tools, and comfortable converting data into constructive and contextual analysis

Recruitment process

If you’d like to be part of the PHA family, we would love for you to get in touch. You can send your CV or ask any questions you may have to Ruby Kite, our Talent Acquisition Manager – – who will be in touch with candidates who meet the criteria listed above within 7 working days of receiving your application.

Successful candidates will first have a telephone call with Ruby, before two video interviews with the Head of Social Media and other members of the team. Finalists will be asked to prepare a task in advance which will be presented back to the interviewers.

Useful links

The PHA Group staff benefits

Job description

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Application form

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