Senior Account Director

About us

The key to happiness and success at work is enjoying coming to work for an exciting company that offers incredible opportunities to hard-working, passionate, results-driven people.

Our culture and people are what make The PHA Group a great place to work. We are a collaborative and innovative team where everyone is unique and valued for their individuality. If you are looking for a work environment where you’ll never stop learning and no two days are ever the same, get in touch! We are looking for vibrant people who deliver. Simple.

About the role

We are currently looking for a Senior Account Director to join our growing Entrepreneurs & Business team, which is part of our Enterprise Division. E&B has grown rapidly over the last few years thanks to its talented and motivated people who strive to deliver impressive coverage while enjoying a work/life balance to rival any in the industry.

Our growing portfolio of exciting clients include globally recognised entrepreneurs and business leaders, Britain’s most entrepreneurial brand and pioneers and disruptors at the cutting edge of their sectors. We speak every week with the leaders behind these businesses to build their personal profiles. Team members at every level are client-facing and encouraged to come up with ideas to add value.

What you will be doing

Client responsibilities

  • Develop overarching strategy to accomplish client objectives and coordinate implementation
  • Provide high-level client counsel and creative recommendations on how to meet communication goals
  • Lead client management and administration of accounts, including budget development and management, invoices/payments, reporting, contract management, record keeping and filing
  • Development and editing of high-quality written materials
  • Run all accounts (where feasible) on a need to know basis, utilising head of department when appropriate for advice

Business development

  • Lead new business efforts and continually identify areas for business expansion
  • Begin to carve out an area of interest within the department that has the potential for growth and to become a defined revenue stream
  • Run and deliver regular new business campaigns with Marketing to target specific sectors, reporting back results and success of activities with suggestions for how to evolve.
  • Build on valuable relationships with experts in the field where they may be a new business opportunity further down the line
  • Attend corporate networking events, reinforcing the credibility of PHA as a leading agency

Commercial responsibilities

  • Significant contribution to the team’s new business strategy and regular delivery of new client wins to support the department’s commercial targets
  • Record higher-level commercial results month to month, maintaining awareness of stance in relation to targets and where improvement is needed
  • Planning for client renewal well in advance of contract expiry
  • Work with account teams to drive upsells and new areas of income

Team management (where relevant)

  • Supervise and train junior staff, providing quality control and managing workflow
  • Supporting the Head of Department with expansion and development of the team
  • Upskilling and developing key team members
  • Assisting in identifying and securing new individuals to join PHA outside of day to day resourcing requirements
  • Effective delegation of tasks and identifying resourcing needs

Wider company responsibilities

  • Ensure that you are presenting yourself and PHA in the best possible way, by contributing to the industry through article features, blogs, public speaking, events and networking wherever possible.
  • Agency profile management and development
  • Identify and develop your leadership style

What you get

We offer a variety of performance incentives, a comprehensive training and development plan as well as a diverse benefits package to ensure that you are rewarded as highly as possible. We can provide more detail on this when we meet although, put simply, we believe in recognising, encouraging and rewarding talent.

The team

PHA people have a real love and genuine passion for the world of communications, are driven by results and are hugely successful. We think creatively in order to differentiate ourselves, develop new approaches and deliver an outstanding level of service to all. Our success is driven by the commitment, work ethic and exceptional communication and creative skills of our team.

If you’d like to be part of the PHA family, we would love for you to get in touch. You can send your CV to, or call 0203 8487 131.

Hours: Hours will be 8:30am to 5:30pm Monday to Thursday and 8:30am to 4pm on Friday.

The PHA Group staff benefits

Job description

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