Senior Account Manager

About us

The key to happiness and success at work is enjoying coming to work for an exciting company that offers incredible opportunities to hard-working, passionate, results-driven people.

Our culture and people are what make The PHA Group a great place to work. We are a collaborative and innovative team where everyone is unique and valued for their individuality. If you are looking for a work environment where you’ll never stop learning and no two days are ever the same, get in touch! We are looking for vibrant people who deliver. Simple.

About the role

We are currently looking for a Senior Account Manager to join our growing Entrepreneurs & Business team, which is part of our Enterprise Division. E&B has grown rapidly over the last few years thanks to its talented and motivated people who strive to deliver impressive coverage while enjoying a work/life balance to rival any in the industry.

Our growing portfolio of exciting clients include globally recognised entrepreneurs and business leaders, Britain’s most entrepreneurial brand and pioneers and disruptors at the cutting edge of their sectors. We speak every week with the leaders behind these businesses to build their personal profiles. Team members at every level are client-facing and encouraged to come up with ideas to add value.

The ideal candidate will be an energetic, hard-working, personable and confident individual, who has a genuine passion for the media, including social media, some media contacts and confidence using PHA systems (Roxhill, Foresight news, etc). They will also have excellent written and verbal communication skills, agency experience and a can-do attitude.


  • Run a portfolio of clients on a need to know basis, including:
    • delivering and evolving the strategy
    • developing ideas to keep the account fresh and client engaged
    • client communication
    • reporting
    • managing timelines
    • accountability for delivery
    • contribution to strategy for contract renewals
  • Ownership of strategy, generation of creative ideas on accounts and maintenance of high standards for each client
  • Strong writing, editing and commissioning skills
  • Lead and drive an area of responsibility for the department or company
  • Expansion of contacts and building own network of journalists and influencers for the benefit of the team and wider company
  • Management of client relationships, delivery timelines and strategy for renewal
  • Upward management to ensure any issues are flagged
  • Start to take responsibility for an area of new business aligned with the team’s strategy, to include delivery by direct reports, proposal preparation and pitch involvement
  • Strong commercial awareness across accounts
  • Start to take on people management responsibilities (where relevant)

About You

We look forward to hearing from people who can demonstrate energy and enthusiasm for any challenge they encounter. Keen to be involved in all manner of accounts, integrated or otherwise and develop their career in an award winning, innovative PR agency. You will have a minimum of 4 years’ experience working in PR (agency or in-house) and have strong client and people management experience. You might also be…

  • An exceptional communicator
  • Highly committed
  • Results driven
  • Super organised
  • Passionate
  • An excellent writer
  • Creative
  • On time
  • A team player

What You Get

We offer a variety of performance incentives, a comprehensive training and development plan, including our Management Training Scheme, as well as a diverse benefits package to ensure that you are rewarded as highly as possible. We are keen to build this role around the successful candidate, considering your specific skills and interests to lead in these areas within the structure of the growing team. We can provide more detail on this when we meet although, put simply, we believe in recognising, encouraging and rewarding talent.

The team

PHA people have a real love and genuine passion for the world of communications, are driven by results and are hugely successful. We think creatively in order to differentiate ourselves, develop new approaches and deliver an outstanding level of service to all. Our success is driven by the commitment, work ethic and exceptional communication and creative skills of our team.

If you’d like to be part of the PHA family, we would love for you to get in touch. You can send your CV to, or call 0203 8487 131.

Hours: Hours will be 8:30am to 5:30pm Monday to Thursday and 8:30am to 4pm on Friday.

The PHA Group staff benefits

Job description

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