Consumer and Third Sector Senior Account Manager

About Us

The key to happiness and success at work is to enjoy working for an exciting company that offers incredible opportunities to hard-working, passionate, results-driven people.

Our culture and people are what make The PHA Group a great place to work. We are a collaborative and innovative team where everyone is unique and valued for their individuality. If you are looking for a work environment where you’ll never stop learning and no two days are ever the same, get in touch! We are looking for vibrant people who deliver. Simple.

About the Role

We are currently looking for a Senior Account Manager to join our fast-paced Consumer & Third Sector division. The ideal candidate will have substantial agency experience working with a wide range of consumer brands. Excellent written and verbal communication skills, good industry contacts, knowledge of digital PR and community management and will have a genuine passion for the media.

Overall Responsibilities

  • Run a portfolio of clients on a need to know basis, including:
    • delivering and evolving the strategy
    • developing ideas to keep the account fresh and client engaged
    • client communication
    • reporting
    • managing timelines
    • accountability for delivery
    • contribution to strategy for contract renewals
  • Ownership of strategy, generation of creative ideas on accounts and maintenance of high standards for each client
  • Strong writing, editing and commissioning skills
  • Lead and drive an area of responsibility for the department or company
  • Expansion of contacts and building own network of journalists and influencers for the benefit of the team and wider company
  • Management of client relationships, delivery timelines and strategy for renewal
  • Upward management to ensure any issues are flagged
  • Start to take responsibility for an area of new business aligned with the team’s strategy, to include delivery by direct reports, proposal preparation and pitch involvement
  • Strong commercial awareness across accounts
  • Start to take on people management responsibilities (where relevant)

About You

We look forward to hearing from people who can demonstrate energy and enthusiasm for any challenge they encounter. Keen to be involved in all manner of accounts, integrated or otherwise and develop their career in an award winning, innovative PR agency. You might also be…

  • An exceptional communicator
  • Highly committed
  • Results driven
  • Super organised
  • Passionate
  • An excellent writer
  • Creative
  • On time
  • A team player

What You Get

We offer a variety of performance incentives, a comprehensive training and development plan as well as a diverse benefits package to ensure that you are rewarded as highly as possible. We can provide more detail on this when we meet although, put simply, we believe in recognising, encouraging and rewarding talent.

The Team

PHA people have a real love and genuine passion for the world of communications, are driven by results and are hugely successful. We think creatively in order to differentiate ourselves, develop new approaches and deliver an outstanding level of service to all. Our success is driven by the commitment, work ethic and exceptional communication and creative skills of our team.

If you’d like to be part of the PHA family, we would love for you to get in touch. You can send your CV to Ruby, our Talent Acquisition Manager, on or call her directly to discuss in further detail on 0203 8487 131.


Hours will be 8:30am to 5:30pm Monday to Thursday and 8:30am to 4pm on Friday.


The PHA Group staff benefits

Job description

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