How to PR a cyber security brand

When uncertainty triggers a necessary change of processes, hackers and individuals often seize this opportunity to take advantage of the situation.

Most companies now have an online presence but invest in low-level cyber security making them vulnerable to hackers. Just last week IKEA was battling ongoing cyber-attacks where cyber-criminals targeted employees in internal phishing attacks using stolen reply-chain emails. Unfortunately, this is one example of the thousands of incidents reported.

The vital role of cyber security solutions at this time, therefore, opens up a wealth of opportunities for cyber security businesses to own this space and be seen as industry experts – from providing authoritative comment in response to a breaking news story, to educating the public on how to keep their data secure.

Here, we explore four key ways for you to raise the profile of your cybersecurity business through the media.

  1. Tell your success stories

It’s important to be able to bring your brand to life and personalise it through compelling case studies. A key element of PR is about telling stories and humanising a brand.

This is particularly important for tech brands with complex innovation at the heart of their product; for cyber security businesses, we always recommend publicising the actual adoption of their product or services for the greater good.

Consider how you have actually helped customers protect their data or overcome a security breach, and use this material as one of your key PR tools.

Case studies of your brand’s impact not only create engaging content but also brings credibility to the claims you make to potential customers. Real-life stories also help to educate the general public about your field and help them relate to your brand.

  1. React to breaking news stories

A key strand of PR activity is to hijack the news agenda and secure comment opportunities for your spokesperson on breaking stories. Ultimately you want viewers to associate your brand with the story and to position you as the go-to industry expert.

The many broadcast news channels such as Sky News, CNBC and Bloomberg offer great opportunities for guest comment and are really effective platforms to generate exposure for your brand, so when a high-profile data breach or hacking story breaks, you need to take the opportunity.

Think about the current situation the world finds itself in with the COVID-19 pandemic, businesses of all sizes and across varying industries have had to completely rethink their offering and quickly transform to remote working, something which has been in the headline news and covered in-depth on TV and radio.

Consider the expertise you have to hand and how you can weave this into the debate and offer authoritative insight. As an example we regularly secure interviews for the CEOs and MDs of our tech clients – such as Mike Rhodes, CEO of ConsultMyApp who appeared in The Daily Express as a commentator.

  1. Harness your unique data

When there isn’t a breaking story to comment on, you can to an extent create the news agenda by releasing industry-relevant data stemming from your own research, such as a survey of your customer database. This is a good way of owning statistics which, again, helps position you as experts at the forefront of your industry and benefit your corporate profile.

From this data you can stagger a variety of stories tailored for the industry, technology, and consumer press – we always recommend considering which interesting trends you can reveal and the headlines you can create (e.g. ‘A third of businesses are unaware they have been hacked’) with never before seen facts and figures from surveys.

  1. Educate through thought leadership

A major part of raising your brand’s profile is to be perceived as an expert by potential customers, who may or may not choose your services based on what they can learn from you.

With an issue as complex as cyber security, a large proportion of businesses are still uneducated as to how they can minimise the threat of attacks through basic day-to-day practices, let alone which technologies they need to implement and invest in if an attack occurs. Thought leadership content is a great way of educating and building trust with your target audience.

In summary

To raise the profile of your cybersecurity brand, remember to shout about your success stories and how you have made a tangible difference to your customers’ operations while staying on top of the news agenda and thinking about how you can own the discussion using your expertise. Own unique data and insight to create headlines with your brand at the heart of the story, and to complement all this, educate your audience and potential customers with informed thought content across print and online.

If you would like to find out more about how our award-winning team could position you or your business in the media, get in touch with us today.

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